Services | Hillsborough Home Warranty

HVAC Protection

Heating and cooling failures are among the costliest home repairs. Our HVAC coverage addresses mechanical and electrical failures in central forced-air systems, heat pumps, ducted mini-splits listed on your plan, thermostats tied to covered equipment, and related components such as compressors and blower motors when they fail due to normal wear.

Maintenance matters: filters, refrigerant top-offs requested outside of a covered failure, and cosmetic duct cleaning remain member responsibilities. We recommend seasonal inspections to extend equipment life and reduce emergency claims.

Plumbing Coverage

Plumbing coverage focuses on built-in systems: water heaters (tank and tankless where listed), toilets, faucets, supply lines, stoppages in drain lines within your home, and leaks from covered fixtures. We coordinate repair or replacement up to policy limits when failures arise from everyday use.

Pre-existing slow leaks, fixtures you installed yourself without permits where required, and damage from frozen pipes when heat was intentionally shut off may be excluded. Document your shut-off valves and water heater age at enrollment for accurate coverage mapping.

Electrical Systems

Electrical failures can create safety risks and downtime. Coverage may include main service panels, branch wiring, outlets, switches, ceiling fans, and doorbell transformers when tied to a covered claim. We work with licensed electricians for diagnosis, repair, and code-appropriate replacements.

Whole-home rewiring, upgrades requested for renovation convenience, and damage from power surges when surge protection was not in place may fall outside standard plans—ask about optional riders during enrollment.

Major Appliances

Standard and Premium plans cover refrigerators, ranges, cooktops, built-in microwaves, dishwashers, washers, dryers, and garbage disposals when listed on your schedule. We address mechanical and electrical failures—compressors, control boards, heating elements, and drum assemblies—subject to aggregate limits.

Cosmetic issues, racks, removable shelves, and trim are rarely covered. For multi-unit properties, each dwelling may require its own schedule—speak with us before consolidating coverage.